Signature of Approval!

Freud.pngWe just returned from the Cyber Defense Summit 2017 in Las Vegas.  Leading up to the Summit we worked with customers to create videos and quotes that were used throughout the event.  Our trip to Australia to film customers resulted in such great content we expedited processes and went from filming in one country to showing our videos on the main stage of the event 12 days later!

Love this photo, Freud Alexandre, the Enterprise Architect and Security Manager for the City of New Orleans, was so happy to be featured he autographed his banner.  That is the signature of approval! What we like to see with all our customer deliverables.

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October – National Cyber Security Awareness Month

ncsam

National Cyber Security Awareness Month was created as a collaborative effort between government and industry to ensure everyone has the resources they need to stay safer and more secure online. This marks year 14!  The website has a wealth of resources from tip sheets to suggested social media posts and links to training and educational resources.  There is a great infographic here about how to get involved.  Each week of the month has a unique theme from online safety to protecting infrastructure from cyber threats.  The site is a great resource, visit to learn more. We’re all responsible in keeping our personal, company, and client information safe, make sure you are well informed. Staysafeonline.org is a great place to start.

 

 

Dress code – does your company have one?

This recent blog post from 4Imprint about dress codes was interesting.  In general, attire is much more casual than it used to be.  Of course that varies dramatically by region, by industry and other factors.  We do have a dress code in our employee handbook and we do talk to new hires, especially recent college grads, about what is appropriate to wear to the office, what is appropriate to wear to events where they are representing us or our clients, and what to wear in casual work situations.  College really doesn’t teach that!  The blog post recommends an employee fashion show, illustrating clothing dos and don’ts.  We gathered photos from various places for our own do or don’t wear illustrations. Being specific, with photos or a fashion show, helps ensure everyone has a common understanding of what is appropriate for your company and what you mean when you say terms like “business casual”.

Two of the sentences of our dress policy often referred to are: “A good rule of thumb is that if you are not sure if something is acceptable, choose something else or inquire first. Also, it is generally better to be overdressed than underdressed.”  Both are good points to keep top of mind.

We are a professional consulting team which is reflected in the work we do and also in how we present ourselves. In office or off site client meetings call for professional dress while Fridays are often more casual. It is rather nice to see a suit and tie once in awhile! Does your company have a dress code?

Already Fall!!

Fall

The year is going so quickly, hard to believe that today is the first day of Fall.  Even in sunny California the weather has turned a bit cooler, a leaf or two is about to change color, and pumpkin spice is ubiquitous. 

In the Southern Hemisphere it’s the first day of spring so our two team members on their way to Australia will experience another week of warmth and sunshine!  We hope they have a chance to enjoy it between rounds of customer interviews and filming.  Here, we will sip a pumpkin spice latte or two to usher in the new season!

It is the summer’s great last heat,
It is the fall’s first chill: They meet.

–Sarah Morgan Bryan Piatt

Late Afternoon Energy Boosts

 

 

Stress-Free-ProductivityIt’s late afternoon, you’re dragging, what do you do to energize for the rest of the day?  Lots of strategies here from caffeine, which means the newly opened coffee shop around the corner has seen several visits from us already, to taking a brisk walk.  Those walks might be walking meetings or just a good chance for a change of scenery and a change of pace.  This article from Fast Company has many great ideas that might work for you. Research shows late afternoon might be the best time for team meetings or brainstorming.  It also might be the best time for your social media postings, while others take a break with their social media they just might see your posts!

Each of us needs to determine how we can best optimize our days.  Plan ahead, do tasks at the ‘right time’, and sometimes take a break to refresh can all help us keep our productivity high all day long.

Longer attention span: your target audience or a goldfish?

Longer attention span: your target audience or a goldfish? Hard to believe but the average person’s attention span is now shorter than that of a goldfish! An article in Time Health quotes a Microsoft study which shows a human will pay attention for 8 seconds and a goldfish for 9!

Our digital lifestyle may make us better multitaskers but we’re also easily distracted. There is a lot of content out there, coupled with short attention spans, it’s not easy to stand out from the crowd.

This  post from RO Innovation makes the case that video can be the way to go instead of the case study format. Our brains actually process video faster than text.

Think about how video might work for you as you share stories of your customers and your brand. Our clients have a clear need for written content but we’re seeing an increase in the desire for video. Often times our interviews will become both short and compelling video pieces and a complimentary case study with greater detail. We’re about to send a team to Australia for a second time this year to create video and written case studies for our clients. There are a lot of interesting customer stories among Australian businesses! Whether your customer is in Australia or right next door, think about the format which will tell their story best.

2 clients, 2 projects, 3 days, over 300 phone calls!

phone photoWe had two projects over lap this week.  One client needed us to follow up on survey results and another asked us to invite customers to participate in an important event.  Both projects were at the stage where it was time to leave email behind and make phone calls. Between the two projects, two team members have made over 300 phone calls quickly, all in just a few days.  One person even came in at 5:30 AM so he could connect with the East coast early in their business day. 

We were able to exceed goal for both projects.  We did leave a lot of voicemails but had great conversations with everyone who answered their phone.  A conversation is a great chance to meet your objective but also check in with advocates, see what other activities they might be interested in, see if anything has changed for them or their company, and answer questions. A lot of talking, but well worth the time!